ServicesWhatsApp Marketing

WhatsApp marketing and automation on the official Business API

WhatsApp is where your customers already reply. We set you up on the official WhatsApp Business API and build the broadcasts, chatbots and journeys that qualify leads, recover carts and drive repeat orders — without getting your number blocked.

  • Official Business API setup
  • Broadcast campaigns
  • Chatbots & auto-replies
  • Abandoned cart recovery
At a glance
+74%
Site visits booked for a client
-55%
Customer response time
24x7
Automated first response
Remote-first delivery · WhatsApp, video calls and email
Send an enquiry
What's included

Everything we cover under whatsapp marketing

01

Official Business API setup

Meta business verification, number registration, green tick application and template approvals handled for you.

02

Broadcast campaigns

Segmented campaigns for launches, offers and reminders, sent within Meta's policy so delivery stays healthy.

03

Chatbots & auto-replies

Menu-driven bots that answer common questions, qualify enquiries and hand over to a human at the right moment.

04

Abandoned cart recovery

Automated cart and browse reminders connected to Shopify or WooCommerce that recover revenue on autopilot.

05

CRM & shared inbox

A team inbox with assignment, tags and CRM sync so no conversation is lost between agents.

06

Drip journeys

Onboarding, follow-up and re-engagement sequences triggered by what the customer actually does.

How it works

A simple, transparent process

  1. 1

    Use-case mapping and number strategy

  2. 2

    Business verification and API setup

  3. 3

    Template writing and Meta approval

  4. 4

    Bot flows and automation build

  5. 5

    Integration with store, CRM and website

  6. 6

    Campaign calendar and performance reporting

We deliver whatsapp marketing anywhere

Dotcom Creations works with startups, brands and businesses worldwide. Share your goals over WhatsApp, schedule a video call, or send a brief — we scope, design, build and hand over ready-to-run work no matter where your team is based.

  • Remote scoping calls
  • WhatsApp updates
  • Shared dashboards
  • Async handoffs
Good to know

Frequently asked questions

Do I need the official WhatsApp Business API?

For broadcasts to more than a handful of customers, automation and multi-agent replies, yes. The free Business app blocks bulk sending and has no automation or integrations.

Will my number get blocked for marketing messages?

Not if messages follow Meta's rules. We use approved templates, opt-in lists and paced sending, and we monitor quality rating so your number stays healthy.

Can WhatsApp connect to my online store?

Yes. We connect Shopify, WooCommerce and BigCommerce for order updates, delivery notifications and abandoned cart recovery.

Often paired with

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We design and build websites that load quickly, read clearly on a phone and turn visitors into enquiries. Every project is hand-built on a stack your team can maintain — WordPress when you want easy editing, custom code when you need speed and control.

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E-commerce Development

We build online stores on the platform that fits your catalogue and your team — not the one we happen to prefer. Product pages, checkout, payments, shipping and post-purchase messaging are treated as one revenue system.

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Creative Designing

Design that does a job. We build identity systems and monthly creative that make your brand recognisable in a feed, in an ad auction and in print — with clear guidelines so it stays consistent as you scale.

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Ready to start with whatsapp marketing?

Tell us what you're building and we'll reply with a clear scope, timeline and an honest view of what will move the needle.